Pricing & Billing

What are my payment choices?

We accept all major credit cards including Visa, MasterCard, Discover, and American Express.

We also accept PayPal as well as ApplePay payments.

Please note that we will not ship your order until we receive payment in full from you.

When will my credit card be charged?

Your credit card will be charged when we package and ship out your order, usually same or next business day.

Do I have to pay sales tax?

As of July 2018:

  • Virginia, USA residents will be charged a 5.3% sales tax for merchandise ordered on this website.
  • Australian residents will be charged a 10% Australian GST for merchandise and shipping charges ordered on this website, and thus should not be charged at the point of customs.

I need a copy of my invoice/receipt.

Just sign in and click the My Account link at the top of our site to see your order history, or email us at info@gouletpens.com and we can help you out.

What if I don't pay?

We will not ship your order until we receive payment in full from you.

If you selected PayPal but fail to complete the transaction (either by choice or due to website issues), we'll try to reach out to you to remind you to complete payment. If we do not receive payment within three days of your order date, we reserve the right to cancel your order.