What are my payment choices?
We accept all major credit cards including Visa, MasterCard, Discover, and American Express.
We also accept PayPal as well as ApplePay and GooglePay payments.
Finally, we also offer installment financing options through Shop Pay.
When will my credit card be charged?
Your credit card is authorized when you place your order, and will be charged when your order ships.
Do I have to pay sales tax?
Within the United States, we collect and remit sales tax for the states of Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. We also collect for participating jurisdictions within Alaska. We will begin to collect in Missouri beginning January 1, 2023.
For orders to Australia and New Zealand, we collect GST for merchandise and shipping charges ordered on this website, which in general should not be charged at the point of customs. If in the event you are also charged at customs, please let us know immediately and we'll refund the portion we collected. Current GST rates are 10% for Australia and 15% for New Zealand.
Tax policies last updated October 11, 2022, subject to change as new economic nexus state laws come into effect.
I need a copy of my invoice/receipt.
Just sign in and click the My Account link at the top of our site to see your order history, or Contact Us and we can help you out.
How do I use Shop Pay and how do I update my settings?
For a general overview of Shop Pay, please click here. From there you can also view how to update your settings including your phone number, addresses, payment methods, and more.
Do you offer any military discounts?
Yes! We have two types of US military discounts.
If you're located at an APO address, we offer FREE standard shipping.
For all active military personnel, veterans, and their spouses/dependents, we offer 5% off each order. All you have to do is create an account with our partner, Verify Pass through this link. Once you've registered and been verified, you'll get a unique coupon code to use on your order. Each time you come back to our site, just log in to this link to get your code each time - you can generate a new code every 24 hours. There's also a link on our Cart page just before checkout. Your information is never shared, sold, or transferred. Qualified U.S. military branches/components include active duty, cadet, and reserve members serving the Air Force, Army, Coast Guard, Marine Corps, and Navy; the Air National Guard and Army National Guard; and active duty for NOAA and Public Health.
What other regular discounts do you offer?
You can sign up for our email newsletter to receive a coupon for first-time subscribers, as well as a coupon on your birthday.