How do I sign up for the email newsletter?
You can go to this page to sign up! You’ll receive a welcome email with a welcome coupon from us upon successful submission. Only first-time subscribers are eligible for this coupon.
How often do you send newsletters?
We send our email newsletter 2-5 times per week. You’re opted in to receive all of them by default, or you can update your preferences to only receive one per week. You’ll find a link to “Manage Preferences” at the bottom of all of our newsletters.
What is in your newsletters?
In our newsletters we announce new products, flash sales, company updates, and more.
How do I add my birthday for an extra coupon?
At the bottom of all of our email newsletters, you’ll see a link to “Manage Preferences” -- from there you can add your birthday! Make sure it’s written in MM/DD/YYYY format. On the morning of your birthday (in your particular timezone), we’ll send you an email with a special birthday coupon.
How long will it take to receive my welcome coupon after I sign up?
You should see an email arrive within several minutes of signing up, though sometimes might take a bit longer. If you don’t see it, be sure to check your Spam folder. Please contact us at email@example.com if you don’t see anything by the following day.
How do I use my coupon?
On desktop: After you've proceeded into checkout, you'll see a textbox on the right that says "Gift card or discount code" -- you'll key in or copy/paste your unique welcome coupon code into that field.
On mobile: After you've proceeded into checkout, click on the "Show order summary" to expand that section, and you'll see a textbox below that says "Gift card or discount code" -- you'll key in or copy/paste your unique welcome coupon code into that field.
How do I unsubscribe?
You can click the “Unsubscribe” link at the bottom of any of our email newsletters. If you re-subscribe at a later date, you won’t be eligible for an additional sign-up coupon.
I've signed up but I'm not receiving newsletters. Can you help me?
We’re happy to help! Please email firstname.lastname@example.org and we’ll look into it for you.