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 Return to Help Index
| Ink Drop |
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| Can I sign up just for one month? |
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Sure thing! If you purchase the prepaid version of our membership, you can select how many months you want to sign up for, anywhere from just one month to a year or more!
When your prepaid membership is about to expire, we'll send you an email to remind you of your option to renew! |
| How do I cancel my Ink Drop membership? |
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Simply send an email to orders@gouletpens.com, stating you wish to cancel your membership. |
| I need to update my credit card on file. How do I do that? |
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Click on My Account in the top of our site, select 'Edit or delete a credit / debit card', and add your new credit card information. Be sure to select the checkbox for 'Apply this payment method change to ALL my existing orders.' - that will make it available for the next time we charge your card for your Ink Drop membership fee. |
| I'm moving. How do I update my address? |
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Send an email to orders@gouletpens.com if you're moving and need to update your Ink Drop address. Updating your address on our site may not necessarily update the Ink Drop address, so it's important that we stay informed. |
| When is the latest I can sign up to receive this month's colors? |
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We allow you to sign up as late as the 14th of the current month to receive that month's colors. So if you're interested in June's colors, you have until June 14th to sign up; anytime after that and we'll start you with July.
We're happy to make exceptions if you sign up late, just put a note in your order comments to let us know your preferences. |
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