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Additional Support
Can I get a tour of the warehouse when I pick up my order?
  As much as we love sharing our love of fountain pens with our customers, we are not a retailer and our insurance prohibits us from allowing customers in our warehouse. When you pick up your order, we cannot give you a tour of the warehouse, and we do not have any extra pens/inks/etc for you to try. Thanks for your understanding!
Can I pick up my order if I live nearby?
  If you’re local to Richmond, VA, you can pick up your order and save on shipping costs. Orders will be available for pickup anytime after 9am on the following business day (Monday-Friday). We are open from 9am to 5pm.

Our address is: 10201 Maple Leaf Court, Ashland, VA 23005.

We are off of Lakeridge Parkway, about a mile north of the intersection with Sliding Hill Road, right off of exit 86B on I-95.

If you’d like to arrange a specific pick up time, just email us at orders@gouletpens.com or call us at 804-368-0482.
How do I contact you?
  By Email: info@gouletpens.com.

By Phone: (804) 368-0482.
If we are unable to answer the phone, please leave a message with your name and phone number so that we can call you back during normal business hours, Monday through Friday 9am-5pm ET.

By Mail: The Goulet Pen Company, 10199 Maple Leaf Court, Ashland, VA 23005.


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