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Domestic Shipping (U.S. and its territories)
Oops! I gave you an incorrect shipping address.
  Please email us at orders@gouletpens.com immediately if you realize that you gave us the wrong shipping address — if it hasn't shipped yet, we should be able to correct it before it goes out the door.

If your order ships and ends up being returned to us, then you are responsible for paying the cost of shipping again to resend it to you. If you decide to cancel your order instead, we'll refund you for the products less the original shipping charges. We'll reach out to you to coordinate your options before re-shipping.
What is signature confirmation and when do I need it?
  Signature confirmation is a way to make sure your package will not be delivered without your signature. If you're not home, usually a notice is left for you to pick it up at your local post office. We offer signature confirmation for an additional $2.05 on all domestic (U.S.) orders.

If you’re concerned about packages being left unattended on your doorstep, you can add signature confirmation as an extra guarantee that it will arrive safely and to minimize the risk of it being stolen.
How much is my shipping?
  We ship all of our packages through the United States Postal Service (USPS). We've found their rates to be the best value. Simply add the items you want into your cart, and you'll be given shipping options and prices. Most orders are able to ship the same or next business day.

For orders within the U.S. and its territories, we offer First-Class and Priority Mail. Here is an overview of each:

First-Class Mail is available for very lightweight packages (several ounces) and may not be available if your total order weight exceeds the maximum allowed. Cost is usually $3-5, depending on the total order weight, and usually takes 2-5 business days to arrive.

Priority Mail is used for the majority of our packages and usually takes 1-3 business days to arrive. We charge a flat rate of $5.95-$7.95, depending on your location. You can also add additional services such signature confirmation. We also offer FREE Priority shipping for APO/FPO addresses.

Here is a summary of the base Priority rates by state:

USPS Priority Base Rate
Applies to the following states & territories:
$5.95DC, DE, KY, MD, NC, NJ, NY, OH, PA, SC, TN, VA, WV
$6.95AL, CT, FL, GA, IN, MA, ME, MI, NH, RI, VT
$7.95AK, AR, AZ, CA, CO, HI, IA, ID, IL, KS, LA, MN, MS, MO, MT, ND, NE, NM, NV, OK, OR, SD, TX, UT, WA, WI, WY, American Samoa, Guam, N. Mariana Islands, Puerto Rico, U.S. Virgin Islands (St. Croix, St. John, St. Thomas), Wake Island
FREE!All APO/FPO address (AA, AE, AP)


We include free delivery confirmation in all packages; you'll receive your tracking number via email as soon as your order ships.
When will my order ship?
  Please see each individual item page for more information on the availability of each item. For the majority of our products, we aim to have your order out by the same or next business day. In times of very high volume it may take 2-3 days, so if you're in a hurry, just let us know by emailing us.

After placing your order, you may click the "Order Status" link at the bottom of our site to track the status of your order. You will also receive a shipment confirmation with tracking information via email when your order has shipped.

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