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Return to Help Index| Buyer's Guide | |
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| What type of ink refills do your pens use? | |
| For our gel rollerball pens with a twist mechanism, we use the Schmidt® Easy Flow 9000 medium point. These styles also accept any Parker style rollerball or ballpoint refill.
For our gel rollerball pens with a screw cap or magnetic cap, we use the Schmidt® 5888 Roller Refill medium point, or the Schmidt 888 Roller Refill fine point. Most refills can be found at your local office supply store, or major online retailers such as Amazon.com. |
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| How do I buy/redeem a gift certificate? | |
| To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here. | |
| How do I find a product? | |
| To find the product(s) you're looking for, you may (1) use the navigation menus on the left of our website, (2) type a keyword into the SEARCH box, or (3) use the Product Index link at the bottom of this website. If you have any trouble locating a product, feel free to contact us for assistance. |
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| How do I use a coupon? | |
| After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code. | |